Magento Product Questions Extension by FME
If you want your customers to ask any question and get maximum information about a product, you can leverage Magento product questions extension. FAQs & Product questions Magento extension creates a dedicated FAQs page as well as product questions tab on every product page. An “Ask a Question” with captcha enabled form just below the product enables customers to ask quick questions. You can display FAQs anywhere on the website through FAQs block.
Magento Product Questions helps a great deal in minimizing card abandonment and increasing sales as it effectively satisfies curious customers. When a customer finds answers to the all the possible product questions in a separate FAQs page along with an 'Ask a question' form for quick product inquiries, they tend to buy the product with great confidence. The most exciting features of this Magento extension includes the following.
FAQ Block:
The FAQ block contains a number of questions set by the merchant and can be displayed anywhere on the website. The block has a search bar which helps customers to find their answers quickly.
5 Themes:
The Magento product question extension offers 5 themes and merchants can select any of them according to their web design and personal preferences.
FAQ Rating, Like/unlike & Reply:
A cool feature of this module is that customers can rate, like/unlike and reply to an FAQ. This helps merchant determine what FAQs are more useful and what need to be improved. When a comment, like or unlike is posted, a notification is forwarded to the admin.
Email notifications:
Another cool feature of Magento ask a question extension is that it generates an email whenever a customer interacts with its FAQs. The email is sent to both merchant and customer. The moderator can review it from the back end. You can customize the email for better response. You have the option to disable this feature.
